K-Electric strengthens its Cyber security and IT protocols after ransomware incident

Karachi: K-Electric, the sole electricity provider to the city of Karachi and its adjoining areas was the target of a ransomware incident in the first week of September. The power utility would like to state that all critical customer support functions and services such as bill payment solutions and the… Continue reading

KE petitions NEPRA for adjustments to tariff in mid-term review hearing

Karachi: K-Electric presented its petition for adjustments to its multiyear tariff on account of significant rupee devaluation, changes in investment plan requiring new interconnections grid and investments to improve reliability and safety of network, and adjustments for other factors beyond KE’s control. KE requested the regulator to allow related adjustments… Continue reading

K-Electric field-team rescues 6 workers trapped in a burning factory in North Karachi

Karachi: A field-team of K-Electric (KE) recently demonstrated remarkable courage, as they rescued 6 laborers who were stranded inside a blazing towel-factory in 16-B North Karachi Industrial Area. As soon as the power-utility received a complaint about this accidental fire, a field team was dispatched to the location. Arriving at… Continue reading

As digital adoption grows, Daraz partners with KE to offer customers a convenient online payments solution

Karachi:  K-Electric (KE), Pakistan’s sole vertically integrated power utility, and Daraz, Pakistan’s leading ecommerce platform, have entered into a partnership to offer Karachi-based customers a convenient digital payment solution via the Daraz platform. This partnership enables KE’s customers to pay their electricity bills through “dBills” – a dedicated utility bills… Continue reading

K-Electric receives over 2000 fake emergency complaints during rains

Karachi: During the recent rains, K-Electric (KE) highlighted operational challenges created due to over 2000 exaggerated or fake emergency complaints raised via its 118 call-centre. Constituting nearly 57% of the total emergency complaints received, these exaggerated complaints resulted in diversion of constrained resources from other serious and life-threatening hazards and… Continue reading

K-Electric is committed to industrial growth and Karachi

Karachi: K-Electric has been in close contact with the leading business associations and entities of Karachi since beginning of COVID-19 and resulting lockdown. KE representatives had these meetings to highlight the challenges on power supply situation in Karachi. The meetings were held with KIF, KATI, SITE, FBATI, SSHATI, NKATI and… Continue reading

KCCI urges K-Electric to immediately stop load shedding spell, improve dilapidated infrastructure

KARACHI: President of the Karachi Chamber of Commerce & Industry (KCCI) Agha Shahab Ahmed Khan, while expressing deep concerns over the poor performance of K-Electric that led to triggering massive load shedding in every nook and corner of Karachi including all seven industrial zones, urged the utility service provider to… Continue reading