KARACHI: An In-House Analysis by the office of the Federal Tax Ombudsman  has identified that nor its any single FBR field formation maintains any IT based tracking system, any exhaustive, fool proof and IT module or any institutionalized internal follow up system for the cases unearthed by its own formations though FBR and its dozens of field formations, maintain an organized web portal and full-fledged & home grown IT support system i.e. Pakistan Automation (PVT) LTD (PRAL).

In an In-House Analysis by the Federal Tax Ombudsman (FTO) has unearthed a number of potential cases of tax evasion. FTO office took up one major case of  M/s Hope 87 Pakistan, a detailed Investigation Report & Case Study was prepared after the case examination ,it was confirmed that in the case M/s Hope 87 Pakistan & shared by Directorate General (DG), BTB FBR. This valuable information was duly shared in December, 2018 with the concerned field formations for taking action against said entities for not declaring true particulars of their receipts/income and not discharging their responsibilities as withholding agents. However in 2019, FBR management suddenly shelved this whole BTB regime overnight; disbanding BTB Zones Islamabad, Lahore and Karachi. Office of DG BTB was relegated to a ceremonial entity assigned as additional charge. Thus in addition to losing an effective organization, the repository of the whole above data/information was suddenly rendered extinct.

FTO’s investigation clearly established that information passed by DG BTB in December, 2018 had neither been utilized before the intervention made by the office nor analyzed vis-a-vis ground position of the entity in question. None of the field officers of FBR holding jurisdiction over the instant case during December, 2018 and November, 2021 was vigilant enough to initiate the action which has been initiated after 03 years and that too after the intervention of FTO Secretariat.

Federal Tax Ombudsman has now held that, negligence and inefficiency on the part of FBR officials in enforcing various provisions of law in major revenue potential cases is tantamount to maladministration.

Federal Tax Ombudsman directed FBR to direct the Chief Commissioner-IR, CTO, Islamabad to ensure that action initiated in the instant case, after 03 years delay may be expedited and finalized on priority basis.

FTO has also observed that FBR lacks an IT based tracking system archiving for such cases and recommended for devising  an institutionalised internal follow up system for significant cases involving recovery and follow up on implementation of rules.