KARACHI: As per the National Electric Power Regulatory Authority’s (NEPRA) tariff terms and conditions notified by the Power Division, bank charges and meter rent have been adjusted retrospectively from July 2016, in line with the revised multi-year tariff, and in this respect, an amount of around Rs1.2 billion has been refunded to customers.

K-Electric reiterates that the revised applicable tariff for KE customers is notified by the Ministry of Energy (Power Division). The revision is in line with the consumer-end tariff charged under the uniform tariff policy applicable across Pakistan.

Moreover, no increase has been made in the rates for residential consumers having consumption up to 300 units. It is pertinent to note that making changes in the electricity tariff is out of KE’s purview.

For any further clarity or queries, customers can refer to KE website or approach KE via its call center 118, or through social media platforms or may visit any of KE’s Customer Care Centers across Karachi.