When we think of companies at the forefront of technological innovation, global financial institutions don’t necessarily come to mind. Instead, massive tech giants like Amazon, Apple and Alphabet dominate the conversation around innovation and garner the most attention. However, with new technologies like artificial intelligence going mainstream, even the classic gatekeepers in the financial sector can’t afford to ignore them. Now, the largest banks around the world are doubling down on their Artificial Intelligence (AI) plays.
Coming in as one of the top 50 best US financial institutions on Forbes US Best Banks list, Capital One has been beefing up its AI capabilities by prioritizing ethical AI in its systems. Its Senior Research Manager on the Conversational AI team, Omar Flórez, a PhD researcher from Peru is one of the few Latin Americans studying the ethical aspects of machine learning…read more